We will apply innovative thinking and technology.
You will bring the communication challenge.
PARTNER WITH US
We can build a solution based on your unique requirements and enable you to use communication as a differentiator against competitors.
Expand your range of communication options to meet the ever-evolving expectations of consumers and how they choose to engage with businesses.
Integrate intelligent voice or other communication channels into software applications for increased added-value to your customers.
CommXL's innovative bespoke solutions will significantly enhance your commercial offering, which means more clients and increased revenues.
To co-create the future
of global communication
Innovative solutions that will empower your business, your people and your customers
SO HERE'S OUR BIG IDEA…
SOFTWARE SOLUTION EXAMPLES
Here are just some of the innovations we can integrate with your business application to give your offering the commercial edge.
Conversation scheduling
Establish a scheduled call-back channel that enables your customers to book return calls at a time convenient to them.
Eliminate time wasted
on abandoned calls
and failed call-back
attempts while
improving customer
satisfaction.
Voice-powered automation
Convert voice into data to trigger actions and alerts instantly. Calls will be seamlessly transcribed, stored and analysed for caller insight.
Customers can be sent customised voice responses instantly,
minimising the time,
cost and irritation
of errors and
oversights.
Seamless, effortless conversations
Enable your customers to converse with staff or chat bots via softphone at all the key moments in their user journey.
Maintain customer service
and maximise productivity
by involving other
members of staff
with a single click
whenever required.
100% secure
Use passive biometrics to ensure your users are who they say they are, without them having to remember passwords.
Peace of mind for your customers and reassurance for
staff whose responsibility is
Data Protection.
SO WHO ARE WE?
CommXL is a new arm of TelXL.
Our purpose is to meet the evolving market requirement for more tailored and innovative solutions.
TelXL is a widely-respected provider of robust and versatile telephony services.
For over 20 years, our platform has served as the customer engagement bedrock for household-name brands.
We simply make it easier for your customers to communicate with you.
Contest
We are looking to partner with SaaS providers to forge the next generation of fully comms-enabled business systems.
As an incentive, we will provide FREE in-house development resources to the organisation with the most compelling challenge. Together, we can build the solution you are looking for.
Simply click the "Enter Contest" button, leave your details and we will be in touch.